Txoj cai Consumer Protection Act muab rau kom tau txais kev them nyiaj rau cov khoom puas tsuaj. Yuav kom yooj yim cov txheej txheem los daws cov kev tsis sib haum xeeb uas tau tshwm sim thiab kom tsis txhob ncua sijhawm, koj yuav tsum ua kom tiav qhov kev thov, kos nws kom raug thiab xa mus rau lub koom haum kev sib tham kom raws sijhawm.
Cov Lus Qhia
Kauj ruam 1
Ua ntawv tsis txaus siab: kev thov hais ntawm ncauj tsis muaj txoj cai lij choj thiab raug tso cai tsuas yog thaum muaj cov xwm txheej yooj yim. Siv cov lus lag luam thaum sau daim ntawv, tsis txhob ua lub ntsej muag tsis zoo thiab tsis txhob thuam txog qhov tsis nyiam. Sau rau "header": nyob rau sab saud, qhia lub npe ntawm cov koomhaum teb, lub xeem, npe thiab chaw ntawm nws tus sawv cev. Sau koj tus kheej cov ntaub ntawv, tawm cov ntaub ntawv tiv toj - chaw nyob, xov tooj, email, thiab lwm yam. Ntawm txoj kab tshiab ntawm qhov chaw, sau lo lus "Thov".
Kauj ruam 2
Piav qhia qhov tseeb uas ua rau pom qhov kev thov: qhov khoom twg lossis kev pabcuam tsis zoo uas koj tau yuav / tau txais los ntawm lub koomhaum, lub sijhawm yog dab tsi, qhov chaw twg (khw muag khoom, chaw ua haujlwm, chaw ua haujlwm, tsev kho mob, thiab lwm yam). Qhia cov nqi ntawm cov nqi thiab sau cov ntaub ntawv lees paub txog kev sib pauv. Yog tias koj tsis muaj daim tshev, ntawv nyiaj, ntawv pov thawj, ntawv pov thawj hauv koj txhais tes, tom qab ntawd muab cov lus pov thawj ntawm cov neeg ua pov thawj.
Kauj ruam 3
Sau koj cov lus foob txhua yam kom ntau li ntau tau. Piav qhia seb cov khoom lag luam lossis cov kev pabcuam tau muab los ntawm lub koomhaum ua tsis tau raws li cov lus tshaj tawm. Piav qhia qhov xwm txheej uas cuam tshuam nrog kev pabcuam tsis zoo lossis siv khoom yuav. Sau tag nrho cov ntawv sau tseg tias muaj xwm dab tsi: daim ntawv pov thawj, cov ntawv qhia, cov ntawv sau nqi, daim pib, thiab lwm yam.
Kauj ruam 4
Ua kom muaj kev suav nyiaj ntawm cov nyiaj koj poob uas koj muaj. Suav nrog lawv cov nuj nqis rau kev txav chaw, kev sib txuas lus ntawm tes, sau npe ntawm cov ntaub ntawv tsim nyog thiab lwm yam. Thov nco ntsoov tias qhov point no yog qhov tseem ceeb heev thaum xav txog ib rooj plaub, yog li nws yog qhov zoo tshaj plaws kom nrhiav kev pab los ntawm cov neeg muaj peev xwm lossis cov koom haum.
Kauj ruam 5
Xaiv cov kev xaiv los daws cov kev tsis sib haum: tag nrho cov nyiaj rov qab lossis txo, kho dawb, hloov khoom lossis kev muab cov kev pabcuam zoo sib xws. Sau rau lub sijhawm dab tsi koj vam tias yuav tau txais lus teb. Feem ntau, 2-4 lub lis piam txaus txaus los xav txog lub pob ntawm cov ntaub ntawv.
Kauj Ruam 6
Qhia qhov tseeb ntawm kev hu mus rau lub koom haum qhov ncauj, yog tias muaj qhov tshwm sim, thiab koj tsis tuaj rau kev pom zoo ntawm kev daws qhov teebmeem, lossis koj cov lus thov raug tsis quav ntsej. Kos npe rau daim ntawv, sau hnub tim uas nws tau kos thiab muab cov ntawv luam ntawm txhua cov ntaub ntawv uas teev rau hauv nws xa mus rau tom lub foob.
