Lub tswv yim ntawm cov khoom tsis kho yog tej zaum paub ntau ntawm peb txhua tus. Tab sis ob peb paub yuav ua li cas nws muaj peev xwm thiab tsim nyog los tiv thaiv lawv txoj cai lij choj hauv cov xwm txheej tsis zoo no, dab tsi ua kom ua kom rov qab xa cov khoom qis no.
Cov Lus Qhia
Kauj ruam 1
Yog tias koj yuav cov khoom siv uas tsis xws luag lossis cov khoom qis, tom qab ob lub lis piam koj tuaj yeem xa rov qab mus rau tom lub khw. Nws raug nquahu tias koj muaj daim ntawv them nyiaj rau cov khoom no thiab cov ntaub ntawv sib raug rau nws. Txawm li cas los xij, qhov tsis muaj daim ntawv yuav tsis cuam tshuam koj txoj cai los thov rov qab lossis pauv khoom (Tshooj 18 ntawm Txoj Cai "Ntawm Kev Tiv Thaiv Tus Neeg Siv Khoom"). Koj yuav xav tau daim ntawv pov thawj rau cov khoom yuav khoom los yog cov lus tim khawv ntawm ob tug neeg ua pov thawj uas yuav lees tias qhov tseeb uas koj tau yuav cov khoom no hauv khw.
Kauj ruam 2
Ua ntej koj mus nrog cov khoom tsis raug rau lub khw muag khoom uas nws tau muag rau koj, koj yuav tsum sau ntawv foob ib qho kev luam tawm. Nws yuav tsum qhia meej rau koj qhov yuav tsum tau muaj: cov nyiaj rov qab lossis pauv khoom lag luam rau qhov zoo sib xws, tab sis zoo siab. Ib daim ntawv luam ntawm cov lus hais tseem nyob nrog tus muag, thiab lwm tus nrog koj nrog tus cim rau ntawm qhov kev lees txais ntawm qhov kev thov los ntawm tus muag. Tsis pub dhau lub sijhawm sau tseg (feem ntau 10 hnub), koj cov tseev kom muaj yuav tsum ua tiav.
Kauj ruam 3
Cov ntawv sau thov feem ntau yuav tau txais cov muag khoom kom ua tiav qhov koj xav tau. Hauv cov khw muag khoom loj, qhov chaw uas muaj kev cuam tshuam rau cov neeg siv khoom, lawv yuav ua li ntawd txhawm rau tswj lawv lub koob npe zoo. Tab sis yog tias qhov no tsis tshwm sim, koj cov kev cai tsis raug ua tiav nyob rau lub sijhawm tau teev tseg, koj muaj txoj cai hu rau Consumer Rights Protection Committee hauv zej zog nrog thov kom pab daws qhov teeb meem tam sim no.
Kauj ruam 4
Zoo, yog tias qhov no tsis pab, tom qab ntawd mus rau hauv tsev hais plaub nrog cov lus thov kom thim daim ntawv cog lus rau kev muag cov khoom lag luam uas tsis tshua muaj lossis xa rov qab cov nyiaj rau nws. Tsis tas li ntawd, koj tuaj yeem thov kom them nyiaj rau cov tsis puas pecuniary kev puas tsuaj.
Kauj ruam 5
Muaj qee qhov xwm txheej, piv txwv li, thaum cov kev ua tiav cov khoom uas tau qhia ntawm kev ntim tsis sib thooj nrog nws cov ntsiab lus, tom qab ntawd nws yuav tsum sau cov lus tsis txaus siab tsis yog khw muag khoom, tab sis rau cov tuam txhab uas tsim cov khoom no. "Ntawm Kev Tiv Thaiv Cov Neeg Siv Khoom Txoj Cai" nyob ntawm koj ib sab. Koj muaj txhua txoj cai xa khoom rov qab los yog cov khoom puas tsuaj.
